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Customer Relationship Management (CRM)
In today's competitive business environment, having customer information
at your fingertips is vital. Petta Technology will provide customer
relationship management (CRM) solutions to provide a 360 degree view of
all your customer touch points for increased customer loyalty,
retention, satisfaction and wallet share. Our CRM solutions include:
- Mobile CRM (forms and reports for the mobile warrior)
- Web-based CRM (e.g. SalesForce.com, Siebel on Demand)
- Web services to customize CRM applications and workflow
- Data warehousing and integration of enterprise data
- Customer and sales web portals and extranets
- Alerts, reports and dashboards
- Customer satisfaction surveys
Services
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